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LizaAlert — Search & Rescue Platform

The web system is designed for volunteer search-and-rescue organizations, specifically for finding missing people in forests, cities and the many hard-to-reach areas of the CIS region. LizaAlert operates across 53 regions with approximately 4,000 participants. Given the scale and scope of the organization's operations, the proposed system covers a broad range of functionality to support their work.

  1. Leading volunteer organization for missing-person searches
  2. Active across the CIS region
  3. Social impact project helping rescue teams digitize workflows and save lives
DomainRescue Operations
RoleLead Designer
TeamLead Designer, PM, 3 Designers, BA team
TimelineFeb 2022 — Oct 2022
LizaAlert platform overview

Problem

Their existing digital tools were fragmented, outdated, and manually operated. Information was scattered across chats, spreadsheets, and offline workflows — making it difficult to scale, coordinate, or retain context over time.

Goal

Design a centralized digital system to:

  • Store and archive all operational data
  • Integrate essential volunteer tools in one place
  • Save time by automating repetitive tasks for coordinators and volunteers

What I Did

As a UX Designer, I:

  • Analyzed data and documentation related to the project
  • Conducted workshops with the design team and users to gather insights and requirements
  • Conducted user testing to validate design decisions
  • Created diagrams and various flowcharts to visualize user journeys and interactions

During the project, I actively contributed to the development of low-fidelity mockups, prototyping, and wireframing to make sure the design vision was achieved successfully.

Value proposition canvas
Swimlane diagram

Part of the Value Proposition Canvas

Swimlane diagram
Swimlane diagram
Information architecture
Information architecture
Site map for mobile version
Site map for mobile version

Leading the Design Team

Beyond the design work itself, as the Lead Designer I:

  • Led a team of three designers
  • Established effective communication and collaboration channels for the team
  • Set the goals and priorities for our design work
  • Organized tasks and assigned resources within the team
  • Joined concept discussions, gave feedback on the work, and resolved any problems or mistakes that came up
  • Conducted onboarding for new designers
User Story mapping
User Story mapping
Swimlane diagram overview
Swimlane diagram overview
VPC Workshop
VPC Workshop
First design demo
First design demo
User Story Workshop
User Story Workshop

Social Aspect

For me this project was particularly important as it served a crucial social mission — helping to locate missing persons across the CIS region.

Through design, I addressed LizaAlert's challenges and provided innovative solutions. Working on this project allowed me to combine my passion for design with a greater purpose, making a positive impact on the lives of others.

Results

  • MVP launched in pilot region within 3 months
  • Coordinators reduced case prep time by ~40%
  • Volunteer data is now centralized and searchable across past cases
  • Mobile prototype tested by 15 volunteers (positive feedback on clarity & autonomy)
Mobile concept
Web concept
Final design
Final design